Practical Information

The first days
We want your child to feel happy and safe with us. To make sure that this is the case, the staff will work with you to help your child to settle at Pre-school. We have a policy about helping children to settle into the setting which is available from Pre-school.

Health Records and Medicines
It is essential that we have up to date health records for your child. Please keep us informed of any changes so that we can ensure our records are kept updated. It is particularly important that we know if your child has any allergies or dietary needs.

We will only administer medicine that has been prescribed by a doctor and where it would be detrimental to the child’s health if not given during the Pre-school session. Instructions for medicine must be given in writing.


It is our policy that any child suffering from any contagious infection or is suffering from diarrhoea and / or sickness will not be allowed to attend Pre-school. In the case of sickness and diarrhoea parents are asked to keep children at home for at least 48 hours after the last bout of symptoms. Please ask us for further advice regarding your child’s return after illness.

Occasionally children have minor accidents whilst at Pre-school.  Our qualified staff are able to take action to apply first aid treatment in the event of an accident.  In this instance, you will be asked to sign the Accident Book which gives details of the accident and any treatment that was necessary.  Should a more serious accident occur, further medical treatment will be sought.  We will make every effort to contact you as soon as possible and a member of staff will stay with your child until you arrive.

We provide protective clothing for the children when they play with messy activities, however please send your child in play clothes and clearly name any items of clothing they may remove during the session e.g. coats or jumpers.


We encourage children to gain the skills that help them to be independent and look after themselves. These include taking themselves to the toilet and taking off, and putting on, outdoor clothes. Clothing that is easy for them to manage will help them to do this.

We maintain the highest possible security on our premises to ensure that each child is safely cared for during their time with us.  Systems are in place for the safe arrival and departure of children and our systems prevent unauthorised access to our premises and prevent children from leaving our premises unnoticed.  Upon registration you must provide a list of designated people who can pick up your child.  If it is necessary for anyone else to collect your child, we must be informed in advance.

Uncollected Child
In the event that a child is not collected by an authorised adult at the end of a session / day, we put in practice agreed procedures.  These ensure that the child is cared for safely by experienced and qualified members of staff and that they receive a high standard of care in order to cause as little distress as possible.

Complaints Procedure
At St Cuthbert’s Pre-school we welcome suggestions on how to improve our setting and will give prompt and serious attention to any concerns about the running of the setting.


Usually problems can be resolved amicably and informally through discussion with the Manager. However, if this does not result in a satisfactory outcome then the matter should be referred to our Trustee Committee. Finally you can contact Ofsted, Piccadilly Gate, Store Street,Buildings, Manchester, M1 2WD.


A full complaints Policy is available for you to view.

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